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Privacy Policy

Last updated: March 6, 2026

1. Introduction

Welcome to AI Cost Guard ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, APIs, SDKs, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register for or use our Service:

  • Account Information: Name, email address, company name, and password (hashed and encrypted).
  • Billing Information: Payment card details (processed securely via Stripe — we do not store full card numbers), billing address, and transaction history.
  • Profile Information: Job title, profile picture, and communication preferences.

2.2 Usage Data

We automatically collect certain information when you use the Service:

  • API Usage Data: Request timestamps, model names, token counts, response latencies, and associated costs for AI API calls monitored through our platform.
  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and access timestamps.
  • Device Information: Device type, unique device identifiers, and mobile network information.

2.3 Cookies and Tracking Technologies

We use cookies, local storage, and similar technologies to maintain your session, remember your preferences (such as theme settings), and analyze usage patterns. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve the AI Cost Guard platform, including cost analytics, alerts, and optimization recommendations.
  • Account Management: To create and manage your account, process payments, and communicate with you about your subscription.
  • Analytics: To understand how our Service is used and to improve user experience, features, and performance.
  • Security: To detect, prevent, and address technical issues, fraud, and security threats.
  • Communication: To send you service-related notifications, billing alerts, product updates, and marketing communications (with your consent).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share data with trusted third-party service providers who assist us in operating the Service (e.g., Stripe for payment processing, cloud hosting providers, email delivery services).
  • Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS 1.2+) and at rest (AES-256).
  • Secure password hashing using bcrypt.
  • Regular security audits and vulnerability assessments.
  • Access controls and role-based permissions for internal systems.
  • API key encryption and secure token management.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. API usage data is retained based on your subscription plan:

  • Free Plan: 7 days of data retention.
  • Pro Plan: 90 days of data retention.
  • Enterprise Plan: Custom retention periods.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information (subject to legal obligations).
  • Data Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@aicostguard.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Third-Party Services

Our Service integrates with or uses the following third-party services:

  • Stripe: Payment processing — subject to Stripe's Privacy Policy.
  • OpenAI, Anthropic, Google, Cohere: AI model providers whose APIs you may monitor through our platform. We do not share your data with these providers; we only track metadata about your API calls.
  • Cloud Infrastructure: Our platform is hosted on secure cloud infrastructure with SOC 2 compliance.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: