Contact Us

Have a question, feedback, or need support? We'd love to hear from you. Reach out using the form below or contact us directly.

Live Chat

Available for Pro & Enterprise customers during business hours.

Response Time

We typically respond within 24 hours on business days.

Send Us a Message

Frequently Asked Questions

How quickly will I receive a response?

We typically respond within 24 hours on business days. Enterprise customers with dedicated support receive priority responses within 4 hours.

How do I request a refund?

Please email us at info@aicostguard.com with the subject "Refund Request" along with your account email and reason. See our Refund Policy for full details.

Do you offer phone support?

Phone support is available for Enterprise customers. Pro customers have access to live chat during business hours.

I found a security vulnerability. How do I report it?

Please email security@aicostguard.com with details of the vulnerability. We take security seriously and will investigate all reports promptly.